Contact
Contact this guide
We take messages through the form and answer by email. That gives us time to check the council's or GOV.UK's current page before we reply, since scheme details change.
Where you stand
Use the form below for questions about Warm Homes: Local Grant, which council runs it for you, renting, or paying for panels yourself, or to point out something out of date. We can't decide eligibility or recommend installers.
What to write to us about
- Which scheme applies: tell us roughly where the home is, whether you own or rent it, and its EPC rating if you know it.
- An offer you've received: tell us who it's from and what they said, and we'll point to the scheme it claims to be, if it exists.
- Paying yourself: we'll explain the VAT, loan and export-payment rules that apply.
- A correction: name the page and the line, and the newer source if you have it.
What we can't do
We can't register you for a grant, check your eligibility on a council's behalf, chase an application, recommend installers or lenders, or act for you in a dispute. For your application, contact the council or authority that runs the scheme where you live. For a dispute with an installer, Citizens Advice can explain your options.
Corrections
Scheme pages are rewritten between funding rounds, sometimes without notice. If a council's page has moved on from what we describe, a link and a line saying what changed is all we need; we'll compare it with our wording and revise every page affected.
Who reads your message
Messages go to SEO-DONS LTD, company 16766013, whose registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ; its filing history is on Companies House. Nobody at a council sees your message unless you send it to them yourself.
Send us a message
Use this form for a question about solar funding in Liverpool, or a correction to the guide. It reaches SEO-DONS LTD and we answer by email.
What happens next
- Your message reaches SEO-DONS LTD, publisher of this guide.
- We answer by email, pointing to the scheme or council that applies.
- Any application is made to the council or scheme itself.